Articles from Appriss Retail

Appriss Retail, the total loss solution provider for omnichannel retailers, today announced expanded initiatives and an amplified enterprise-wide strategy to help retailers quickly reclaim margin lost to returns and shrink. Building on its long-standing leadership — and fueled by surpassing $1 trillion in annual transactions protected — the company is giving retailers a clearer, more confident path to protecting revenue and strengthening growth.

Appriss Retail, a leading provider of solutions designed to combat theft and returns and claims fraud while safeguarding loyal customers, is launching the Appriss Exception Analytics App for Shopify’s unified commerce platform. This is Appriss Retail’s second app launched for Shopify this year. The Exception Analytics platform analyzes retail data to detect patterns of fraud, theft, operational issues, and more. It supports investigations, aids in evidence collection, and helps retailers address problems early, delivering a clear view of the people, places, products, and processes affecting profitability.

Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud and reduce the impacts of total retail loss, is releasing expert-backed guidance to help retailers navigate the hazy economic landscape and strengthen their businesses.

Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud while safeguarding loyal customers, announced today that Vishal Patel has been promoted to chief product and technology officer (CPTO). The news comes as Appriss Retail positions itself for accelerated growth and product innovation, creating more value for its customers.

Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud while safeguarding loyal customers, today announced it has been named “Fraud Prevention Solution Provider of the Year” for the second consecutive year by the RetailTech Breakthrough Awards program, which celebrates the global innovators who are transforming the retail technology landscape.

Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud while safeguarding loyal customers, has announced a groundbreaking integration with Shopify’s unified commerce platform. This powerful integration equips Shopify merchants with advanced fraud prevention tools, offering a seamless solution to protect against returns and claims fraud across all channels.

Appriss Retail, a leading provider of solutions designed to help retailers reduce losses, decrease return and claim fraud and abuse, and create a frictionless consumer experience, today announced that an affiliate of private equity firm Gemspring Capital Management, LLC (“Gemspring”) has acquired the company. Financial terms of the deal were not disclosed.

Appriss Retail, a leading provider of data and analytics solutions for reducing retail losses and combating return and claim fraud, has released the annual 2024 Consumer Returns in the Retail Industry Report, in collaboration with Deloitte*.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease return and claim fraud and abuse, and provide a more seamless consumer experience, today introduced SecureGPT, a powerful new feature inside its Secure exception-based reporting (EBR) platform that now adds a retail-centric natural language search capability. SecureGPT uses generative AI technology to vastly improve the time it takes for loss prevention specialists to analyze data and develop incident cases.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns and claims fraud and abuse, and provide a more seamless consumer experience, today announced the release of a new report in partnership with Retail Dive, “How Important Are Returns to Customers?” that explores how retailers are contending with returns, the impact of returns on consumers’ shopping decisions, and how retailers’ return policies are holding them back.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease return and claim fraud and abuse, and provide a more seamless consumer experience, today announced a generative AI solution, Incident + ORC Intelligence, that automatically links incidents of theft, fraud, and abuse, enabling the seamless creation of comprehensive cases to help dismantle Organized Retail Crime (ORC) syndicates effectively.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today released the Appriss Retail 2024 Claims and Appeasements Report, featuring internal research and covering the troubling rise of claims and appeasements fraud.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, is highlighting its commitment to the U.K. and EU markets by hosting an exclusive event for customers and prospects, its U.K. Roadshow, on May 16, along with attending the London-based ORIS Forum May 12-15. Both events come on the heels of the solution provider’s participation in the Retail Technology Show in London at the end of April.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, announced today that Dean Abbott has joined the team as the company’s chief data scientist. The news comes amid Appriss Retail’s recent solution advancements and global expansion.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced it was selected as “Fraud Prevention Solution Provider of the Year” in the annual RetailTech Breakthrough Awards. The program is conducted by RetailTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout retail technology companies, products, and services around the globe.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced that Barry Clark has joined the company as the senior vice president of corporate strategy. In this role, Clark will strengthen Appriss Retail’s ability to create bottom-line impacts for current and future customers by implementing strategic investments and partnerships.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease fraudulent and abusive returns, and provide a more seamless consumer experience, today announced that Officeworks, a chain of Australian office supplies stores operated under parent company Wesfarmers, has selected Appriss Retail’s Secure solution to reduce shrink. This partnership solidifies the solution provider’s position in Australia ahead of its attendance at Retail Risk Sydney on Feb. 29.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced the launch of Workbench, a new feature that enables diverse business users to proactively identify and address fraud.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced two internal promotions to the c-suite and a new vice president hire. Emily Rhodes has joined as Appriss Retail’s VP of marketing, while Heather Magaro and Melissa Trelfa have been promoted to chief financial officer and chief people officer, respectively.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced Pedro Ramos as its new chief revenue officer and Kara Holthaus as its new vice president of customer success. The creation of these roles solidifies Appriss Retail’s commitment to best-in-class service for its retailer customers.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced two new directors of product management to support each of its renowned solutions, Engage and Secure. These experienced leaders will ensure superior service for Appriss Retail’s ever-growing global customer base of ecommerce and omnichannel retailers.

Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced the appointment of Michael Osborne as Chief Executive Officer (CEO). Interim CEO and Board Member Krish Sastry will continue to serve on the Board of Directors and support Osborne in shaping the strategic direction and future of the business. Appriss Retail is a portfolio company of Clearlake Capital Group, L.P. (together with its affiliates, "Clearlake") and Insight Partners.

Appriss Retail, an industry leader in the data science transforming consumer interactions and loss prevention, today announced that it has been named a leader in the RIS Software LeaderBoard 2023. Appriss Retail ranked in the overall Top 20, as well as in the top 10 for 24 individual categories, with standout mentions in the areas of customer service and support.

Appriss Retail, an industry leader in data science that transforms the consumer purchase cycle, today announced the results of a new survey in partnership with Incisiv. The “2022 State of the Industry: Returns as an Engagement Strategy” report found that retailers who treat returns with a “one-size-fits-all” approach will miss out on important engagement opportunities.