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Bath & Body Works, Inc. (BBWI)

27.85
-3.92 (-12.34%)
NYSE · Last Trade: Apr 3rd, 4:53 PM EDT
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Frequently Asked Questions About Bath & Body Works, Inc. (BBWI)

Are Bath & Body Works products cruelty-free?

Bath & Body Works has made commitments to cruelty-free practices, stating that they do not test their products on animals and do not allow third parties to test on their behalf. They are dedicated to exploring alternatives to animal testing, aligning their values with the growing demand for cruelty-free products in the personal care industry.

Can I find Bath & Body Works products in department stores?

Bath & Body Works products are primarily sold in their own dedicated retail locations and through their online store. However, certain department stores may carry a limited selection of their products. The best way to access the full range of Bath & Body Works items is to visit their official stores or website.

Does Bath & Body Works have a rewards program?

Yes, Bath & Body Works offers a rewards program called 'My Bath & Body Works'. Customers can sign up to earn points for every dollar spent, which can be redeemed for discounts, exclusive offers, and special rewards. This program is designed to enhance the shopping experience and encourage customer loyalty.

Does Bath & Body Works offer gift sets?

Yes, Bath & Body Works offers a variety of gift sets that include popular combinations of their products such as lotions, shower gels, and fragrances. These gift sets are ideal for holidays, birthdays, and special occasions. The company frequently introduces themed gift sets, especially during seasonal promotions.

How can I contact Bath & Body Works customer service?

Customers can contact Bath & Body Works customer service through several channels. For immediate assistance, they can reach out via their website's live chat feature or by calling the customer service hotline. Additionally, customers can send inquiries through the contact form on their website or connect with the brand through social media for support.

How does Bath & Body Works market its products?

Bath & Body Works employs a multi-channel marketing strategy that includes digital advertising, social media engagement, email campaigns, and in-store promotions. The brand often leverages seasonal themes and holiday sales to attract customers. Their marketing efforts are designed to engage their audience and showcase their latest products and special promotions.

How often does Bath & Body Works release new products?

Bath & Body Works typically releases new products seasonally, aligning with holidays and special occasions. Additionally, the company frequently introduces limited-edition collections and new fragrance lines throughout the year, aiming to keep the product offerings fresh and appealing to their customer base.

Is Bath & Body Works environmentally conscious?

Bath & Body Works has made strides toward environmental responsibility by implementing sustainable practices. The company has pledged to improve packaging sustainability, reduce waste, and source ingredients responsibly. They aim to create products that are not only effective but also environmentally friendly in their production and consumption.

What are Bath & Body Works' most popular products?

Some of the most popular products from Bath & Body Works include their three-wick candles, body lotions, and scented hand soaps. Seasonal collections often feature limited-time favorites like 'Pumpkin Spice,' 'Christmas Cookie,' or 'Fresh Balsam,' which consistently attract customers looking for specific fragrances during different times of the year.

What are the store hours for Bath & Body Works?

Store hours for Bath & Body Works locations can vary depending on the specific store and its location. Generally, most stores are open from 10 AM to 9 PM, Monday through Saturday, and from 11 AM to 6 PM on Sundays. It's recommended to check the store locator on the Bath & Body Works website for accurate hours specific to individual locations.

What does Bath & Body Works, Inc. do?

Bath & Body Works, Inc. specializes in the sale of personal care products, home fragrance items, and skincare products. Founded in 1990, the company offers a wide variety of products including body lotions, shower gels, candles, and fragrances, primarily through its own retail stores and online platforms. The brand is well-known for its signature scents and seasonal collections, making it a leading name in the personal care industry.

What is the company’s approach to product safety and quality?

Bath & Body Works prioritizes product safety and quality by adhering to rigorous testing standards for their ingredients and finished products. The company conducts comprehensive safety assessments to ensure that all items meet regulatory guidelines and customer expectations. This commitment to high-quality standards reflects their dedication to providing safe and effective personal care products.

What is the return policy for Bath & Body Works?

Bath & Body Works has a customer-friendly return policy that generally allows products to be returned within 30 days of purchase. Items must be unused and in their original packaging for a return to be accepted. Customers who received products as gifts may also return items, although the method of refund will vary depending on their original purchase.

What is the signature scent of Bath & Body Works?

Bath & Body Works is known for its signature scent, which has evolved over the years. The brand offers a multitude of unique fragrances, but some of the most popular ones include 'Warm Vanilla Sugar,' 'Japanese Cherry Blossom,' and 'Fresh Lavender.' These scents often become customer favorites and are frequently featured in seasonal collections.

What promotional offers does Bath & Body Works provide?

Bath & Body Works frequently offers promotional deals that include discounts, buy one get one free promotions, and seasonal sales. The brand also provides exclusive offers to members of their rewards program and promotes limited-time sales events throughout the year, especially during holidays and special occasions.

What types of products does Bath & Body Works offer?

Bath & Body Works offers a diverse range of personal care products including body lotions, shower gels, hand creams, and body scrubs. The company also sells a variety of home fragrances such as scented candles, wallflowers, and room sprays. Additionally, Bath & Body Works provides skincare products and specialty items available during seasonal promotions.

When was Bath & Body Works founded?

Bath & Body Works was founded in 1990 in New Albany, Ohio. The store concept was developed by Leslie Wexner, who sought to create a unique shopping experience focused on personal care and home fragrance. Since its inception, the brand has grown significantly and has become an iconic part of American retail culture.

Where can I buy Bath & Body Works products?

Bath & Body Works products are available for purchase at physical retail stores located throughout the United States and internationally. Additionally, customers can shop online through the company's official website, where they can find the full range of products as well as exclusive online offers and seasonal collections.

Who owns Bath & Body Works?

Bath & Body Works is owned by L Brands, Inc., which was founded by Leslie Wexner. However, in August 2021, L Brands announced plans to separate Bath & Body Works into a standalone public company. As of now, Bath & Body Works operates as Bath & Body Works, Inc. and trades under the ticker symbol BBWI on the New York Stock Exchange.

What is the current price of Bath & Body Works, Inc.?

The current price of Bath & Body Works, Inc. is 27.85

When was Bath & Body Works, Inc. last traded?

The last trade of Bath & Body Works, Inc. was at 4:10 pm EDT on April 3rd, 2025